Fabric Domain Policies
Shipping
charges are based on weight and vary according to the item. This applies
to US shipments only within the lower 48 states. We use Fed Ex Ground, UPS and US
Priority Mail to ship your order depending on order size. Our routing team will
choose the best ground method based on your location. Larger orders of 2 bolts
or more may go via common carrier truck. This option works best only when shipping
to a commercial location with a loading dock although residential delivery is available.
Canadian residents ,
call for shipping quote. No other international service is available.
Lead Time: Most
items are in stock and available for immediate shipment. Some items
occasionally are out of stock and lead time may be longer in this instance.
Damage: You are
encouraged to inspect your shipment for obvious or concealed damage. If you
observe any visible box damage, inspect your shipment immediately. Note any
damage to driver prior to signing for a shipment in good condition. Our
products are very durable and are packed exceptionally well. However,
occasionally internal damage does occur. We will assist you in all claims
and replacement merchandise needed provided you report damages within 48
hours from the receipt of your shipment. This can be done via the "contact us" button below. Our normal
business hours are M-F, 8-5 est. We answer all emails within 1
business day or less.
Returns: There are no returns on cut yardage or special order fabrics. Please order a single yard or a sample to insure you are getting the fabric you want.
Tracking Shipments: Your shipments can be tracked online at www.fedex.com . A tracking number can be obtained via email upon request.
There Are No Returns On Cut Fabric Yardage !
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